Mercedes-Benz Financial Services funded PCP and HP agreements for one of the UK's most popular premium car brands. If you had dealer-arranged finance between 2007 and 2021, you may be owed compensation — and the amounts can be above average for premium vehicles.
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Mercedes-Benz Financial Services UK Ltd is the captive finance arm of Mercedes-Benz Group AG in the United Kingdom. It provides PCP, HP, and leasing products for the full Mercedes-Benz range — from A-Class through to S-Class, GLE, AMG performance vehicles, and smart brand cars — sold through its network of authorised UK dealerships.
As with all motor finance lenders during the period April 2007 to November 2021, Mercedes-Benz Financial Services operated discretionary commission arrangements (DCAs). Under DCAs, authorised dealerships were permitted to set the interest rate on your finance within a range, and earned higher commission the closer they set it to the maximum permitted rate — without being required to tell you about this conflict of interest.
For premium vehicles like Mercedes-Benz, this practice may have resulted in higher absolute commission amounts than the industry average — since commissions were often calculated as a percentage of total interest payable, and Mercedes-Benz finance amounts tend to be significantly above the UK average car finance figure. Use our free calculator to get a personalised estimate for your specific agreement.
Mercedes-Benz Financial Services is a "captive lender" — a finance company owned by the vehicle manufacturer (Mercedes-Benz Group AG). The FCA is currently considering whether captive finance arms should be treated differently from independent lenders in the redress scheme. While no exemption has been granted, and captive lenders remain under the FCA's full review, this is an evolving area. We recommend registering your interest now so that your claim is in the queue regardless of the final outcome. Our legal partner monitors all FCA developments and will advise if the rules change.
You are likely eligible if:
You may not qualify if:
Mercedes-Benz owners often discover their compensation estimate is above the national £700 average. Use our calculator to find out what you may be owed.