⏰ MotoNovo (FirstRand) has provisioned £73m — Used car finance also qualifies. Check your claim free.
FirstRand Bank · £73m Provisioned · Specialist in used car finance

MotoNovo Finance Car Finance Claim — Check If You're Owed Compensation

MotoNovo Finance funded PCP and HP agreements for millions of UK car buyers — both new and used vehicles. If you had a MotoNovo agreement between 2007 and 2021, you may have been overcharged through hidden dealer commission.

£73m
FirstRand provisions for redress
£700
Average UK compensation estimate
Used cars
Second-hand vehicles also qualify
Free
Eligibility check — 60 seconds
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MotoNovo Finance — What You Need to Know

MotoNovo Finance is a UK motor finance provider owned by FirstRand Bank Limited, one of South Africa's largest banking groups. MotoNovo specialises in providing PCP and HP finance through a wide network of independent and franchise car dealerships, with a particular focus on the used car market.

Unlike captive finance arms tied to specific car brands, MotoNovo funded agreements for virtually any make and model — from everyday city cars to family SUVs — purchased at dealerships across the UK. This broad reach means a significant number of UK consumers who bought used cars on finance may have agreements with MotoNovo, often without being aware which company actually provided their finance.

FirstRand Bank has provisioned £73 million to cover expected redress payments arising from MotoNovo's use of discretionary commission arrangements (DCAs) between April 2007 and November 2021. If you had a MotoNovo agreement in this period, our free eligibility check will confirm whether you have a valid claim.

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FirstRand
Parent company: FirstRand Bank (South Africa)
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Used cars
MotoNovo specialises in used/second-hand vehicle finance
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£73m
Provisions set aside for motor finance redress
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2007–2021
Qualifying period for DCA-related claims

Do You Qualify for a MotoNovo Finance Claim?

You are likely eligible if:

  • Finance was provided by MotoNovo Finance or FirstRand Bank
  • Agreement ran between April 2007 and November 2021
  • Finance was for a new or used vehicle through a dealership
  • You were not told about any commission the dealer received
  • You are a UK resident aged 18 or over

You may not qualify if:

  • Agreement was taken out after November 2021
  • It was a business finance agreement
  • You have already received a full settlement

Not sure if MotoNovo was your lender? We can identify this for you — just complete the free check and we'll do the rest.

MotoNovo Finance PCP Claim — FAQs

What is MotoNovo Finance and who owns it?+
MotoNovo Finance is a specialist UK motor finance provider owned by FirstRand Bank Limited, one of South Africa's largest banking groups. It provides PCP and HP finance through thousands of dealerships across the UK, with a particular specialism in second-hand vehicle finance. FirstRand has provisioned £73 million to cover expected UK redress payments.
How much has MotoNovo provisioned for PCP redress?+
MotoNovo's parent FirstRand Bank has provisioned £73 million to cover expected compensation arising from discretionary commission arrangements used in UK motor finance agreements between April 2007 and November 2021. This provision reflects MotoNovo's exposure to the FCA's industry-wide redress scheme.
Does a used car finance agreement qualify for a claim?+
Yes. The FCA's review covers both new and used car finance agreements. MotoNovo specialises in used car finance, meaning many eligible claims relate to second-hand vehicle purchases. Whether you bought a one-year-old car or a five-year-old model, if the finance was arranged through a dealer using DCAs within the qualifying period, you may have a valid claim.
I don't remember the lender's name — how do I know if it was MotoNovo?+
Your original finance agreement documents or welcome letter would name MotoNovo Finance. Your bank statements may also show direct debit payments to MotoNovo. If you cannot locate this information, submit a free eligibility check and we will send a data subject access request on your behalf to help identify your lender.

Check Your MotoNovo Finance Claim — New and Used Cars Both Qualify

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