Legal Documents

Below you will find all legal documents relating to the MotorRedress motor finance claims service. These documents set out how we work, what you can expect, your rights, and how we handle your data. All documents are provided in accordance with the requirements of the Solicitors Regulation Authority (SRA), the Financial Conduct Authority (FCA), and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

1 Letter of Authority

Authorisation for Milberg London LLP to act on your behalf in your motor finance commission claim.

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2 Pre-Contract Information

Fee structure and service summary provided before you enter into an agreement (CMCOB 4.2 compliant).

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3 Client Care Letter

Your rights, our obligations, and how we work together throughout your claim.

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4 Privacy Notice

How we collect, use and protect your personal data under the UK GDPR and Data Protection Act 2018.

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5 Complaint Letter Template

Template of the formal complaint sent to your lender on your behalf.

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6 Cancellation Form

Exercise your 14-day cooling-off right or terminate your agreement at any time.

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7 Terms and Conditions

Website terms of use governing your access to and use of motorredress.co.uk.

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8 Cookie Policy

How this website uses cookies and similar technologies, and how to manage your preferences.

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